FeneLuis

 OUR MISSION: STYLE FOR THE CONSCIOUS RUNWAYAt  FeneLuis, we believe style shouldn't cost the Earth. We design durable, bold, and unisex streetwear pieces for the everyday runway. Our core mission is slow fashion: we prioritize Zero Waste and responsible production over mass consumption. We choose consciousness over convenience. That is the FeneLuis Way. OUR COMMITMENT: MADE-TO-ORDER PRODUCTION Every item in our shop is proudly Made-to-Order. This means your garment is produced specifically for you after you place your order, ensuring zero textile waste and supporting sustainability. This personalized process requires clear guidelines for returns and exchanges.1. SIZING & PROCESS NOTES Production Time: Since your item is custom-made, please allow an average of 5-7 business days for production.Shipping Time: Once produced, shipping time varies by product and destination, but typically takes an average of 7-15 business days.Total Time: Please allow a total of 12-22 business days for your custom order to arrive.Check Your Size: A detailed size chart is available for every item. Please compare these measurements with a garment you already own to ensure the best fit.Cancellations: Orders move into production quickly. We cannot guarantee cancellation once an order has been placed.2. RETURNS & EXCHANGES POLICY (NO RETURNS FOR INCORRECT SIZE)Due to our custom, Made-to-Order model, we cannot process refunds or exchanges for items ordered in the incorrect size. Please double-check the size chart before purchasing.✅ ACCEPTED REASONS (FREE REPLACEMENT)We offer a free replacement or full refund only in the rare event of production errors:Defective Product: Item arrives damaged, torn, or with a visible quality issue.Print Error: The design is incorrectly printed or placed inaccurately.Wrong Item Sent: You received a clearly different size, color, or item than what you ordered.Action Required: If you receive a flawed item, please contact us within 14 days of delivery at feneluisfashion [!at] gmail.com with clear photos of the defect. We will immediately arrange a replacement at no extra cost to you.